Language Access in Primary Care Clinics

This project proposes to conduct a needs assessment of Arabic-speaking patients who visit the UNC Family Medicine Center at Chapel Hill to refine existing peri-visit communication workflows. The needs assessment will be done in collaboration with the Refugee Community Partnership (RCP) and will involve focus groups of their members to better assess clinic peri-visit communication needs. The goal is to deliver Arabic language-expansion interventions to clinic leadership that address these needs and implement at least one concrete communication workflow change.